Helpline

Do You Need Help?

NOTE: New Helpline times applicable from 1st June 2021

If you need help, please call the Food Bank Helpline on 0300 303 4933 or text HELP 07874 964505 to discuss your situation in confidence with experienced staff. The Helpline is open between 10:00am – 3:00pm, Monday – Friday. Outside of these times, please leave a message and we will call you back. 

From 1st September 2020 clients can receive a food parcel 6 times within a rolling 12 month period.


You can also access Food Bank Xtra by visiting one of our main Serving Centres. You will need to bring ID to the Serving Centre for every family member.  If someone is collecting on your behalf, they will need to bring your ID. You will also be required to provide evidence of eligibility.

Collection Centres

To find your nearest Food Bank Xtra Collection Centre, please call the Food Bank Helpline on 0300 303 4933 or text HELP 07874 964505. The Helpline staff will contact your nearest Collection Centre and ask them to allocate a collection slot. The Helpline is open between 09:00am – 3:00pm, Monday – Friday. Outside of these times, please leave a message and we will call you back. 

  • Frank Moran Centre ( MARC ),Melrose, Bletchley, MK3 6PA
  • Milton Keynes Christian Centre, Strudwick Drive, Oldbrook, MK6 2TG (Only Open – Monday & Friday)
  • King’s Community Centre, Creed St, Wolverton, MK12 5LY
  • The Rowans Family Centre – 13A Moorfoot, Fullers Slade, MK11 2BD
  • Moorlands Family Centre – 8 Dodkin, Beanhill, MK6 4LP
  • Oakgrove Parish Council Office – 27 Atlas Way, MK10 9SG
  • Spotlight, Serpentine Court – MK2 3QR
  • Great Linford Parish Office, 1 Saint Leger Court, MK14 5HA
  • Hedgerows Family Centre, Langland Road, Netherfield, MK6 4NP

Work is also underway to establish new Serving Centres across the city – making is as simple as possible for people to get access to food. More information about these additional Serving Centres will be available as they roll out.